Universe Eswan

Monitoring & Maintenance (NOC)

Ensure uninterrupted IT operations with Universe Eswan’s Network Operations Center (NOC). We provide proactive monitoring and maintenance to prevent downtime.

Core Capabilities

Our NOC services offer real-time monitoring, issue resolution, and preventive maintenance to ensure network and system availability.

Proactive Monitoring

Continuous surveillance of networks and systems.

Details

Detect anomalies, performance issues, and potential failures before they impact operations.

Maintenance & Updates

Regular patching and system optimization.

Details

Perform scheduled maintenance, updates, and optimizations to ensure systems run efficiently.

Incident Management

Quick response to alerts and issues.

Details

Analyze incidents, resolve them promptly, and implement corrective measures to prevent recurrence.

NOC Process

  1. Monitoring Setup: Configure monitoring tools and alerts for infrastructure.
  2. Alert Management: Receive and prioritize system alerts and incidents.
  3. Incident Response: Diagnose issues and resolve them promptly.
  4. Preventive Maintenance: Perform updates, patches, and system optimization.
  5. Reporting: Provide periodic performance and incident reports.
  6. Continuous Improvement: Analyze trends to improve system reliability and availability.

Key Benefits